Every company breaking into a new industry is presented with a series of challenges ranging from product development to customer support. We are no different, but here is how our team and products overcome those challenges:
The Amatis Way
Lighting controls systems have a poor return on investment (ROI) for customers
We have the best price and the most attractive Tier 2 rebate program
Cyber Security Concerns within IoT
Everything we do is encrypted
Not every customer has the expertise required to commission our system
Our product is designed with the goal of simplicity in mind. We provide online training on our website and our app is as easy as → make a location, add devices, and use toggles.
High stock-keeping unit (SKU) count
Our SKU is low
Hard to understand designs
Our controls are designed into your space, with QR codes to track each device and a simple design
We break it down for you to show you the cost of each device, total, and ROI projections
Poor customer support
We have dedicated team members who are always one call or email away so that you can deal directly with us, bypassing distributors, and OEM reps.
With a low SKU and stateless programming, troubleshooting is easy. If that light isn’t turning on, your problem is probably associated with the device controlling that light.
Lack of customer support after install
Not only can you add re-commissioning service requests to your revenue stream, but you can do it remotely with our system.
Wireless interference with building systems. Low frequencies 400 and 900 MHz can interfere with devices like walkie-talkies.
Our system uses a similar, proven frequency to Bluetooth and Wi-Fi (2.4GHz) that does not interfere with those frequencies or other systems in your building.
Difficult to design into a location
With a low SKU and a mesh network, type of device and range limitations are easily resolved so that anyone can start designing controls into their space with minimal training.
As we grow, there will always be room for improvement, so let us know how we can better serve you by chatting us.