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Amatis App
My devices need to be updated or OTA'd
My devices need to be updated or OTA'd
Sebastien Gouin-Davis avatar
Written by Sebastien Gouin-Davis
Updated over a week ago

Issue

My devices are on old firmware and need updating.

Troubleshooting

Start by OTA'ing your devices to ensure that they are on the latest firmware, if you are a company user.

1. Log into your Amatis App.

2. In the left navigation, select the Terminal icon

Annotation_2019-11-15_090401.png

3. If you are trying to OTA 1 device, type:

  • ota (last 4 digits of the MAC address)

Annotation_2019-11-15_090949.png

4. If you are trying to OTA 1 type of device, type:

  • ota -t (device name)

Annotation_2019-11-15_090610.png

5. If you are trying to OTA all the devices in 1 location, type:

  • ota -l (Location name)

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