There are 4 different user types in the Amatis system. Each of these users has a different permission level, and serves a particular purpose. As an Amatis employee, you are granted Super User access to the Amatis Dashboard and the Amatis app.
Overview of Hierarchy
1. Super User
Unrestricted access to every customer site that Amatis products are installed in, private and white-labeled sites included
Ability to add, delete and change the access of any user
Ability to add or delete a site
Ability to commission new sites, recommission sites, or make changes to any site based on customer requests
Amatis Employees
2. Company User
Unrestricted access to every one of their customer sites, with Amatis devices installed in, to allow them to properly manage
Ability to add, delete, and change the access of any administrator or basic user or site
Ability to commission, recommission, or make changes to your customer sites
Examples of Company Users: individuals connected to a company that manages the install and commissioning of a site (Nextek staff)Depending on the partnership between Amatis and the company, we may assist with commissioning
3. Administrator User
Unrestricted access to the specific site(s) they are installing devices into
Ability to add, delete, and change the access of any basic user
Ability to commission, recommission, or make changes to your customer sites
Examples: Installers, Electrical Contractors
Note: Each site could only have 1 admin; this is a weakness of the current structure
4. Basic User
Unrestricted access to 1 site
Ability to view a site and control the lights
Example: a building owner, facility team
Note: a site can have multiple basic users
Examples from the graph:
As the super user, you manage all these sites
Company User 1 manages admin 1 and 2, basic user 1-4 and sites 1-3
Admin User 1 manages basic user 1 and 2 and sites 1 and 2
Admin User 2 manages basic user 3 and 4 and only site 3
Company User 2 manages admin 3 and 4, basic user 5-9, and sites 4-6
Admin 3 manages basic user 5-7 and only site 4
Admin 4 manages basic user 8 and 9 and sites 5 and 6