Troubleshooting

My light is stuck on

Written by Rana Mohamed
Updated over a week ago

My light is stuck off

Written by Rana Mohamed
Updated over a week ago

My sensors do not timeout

Written by Rana Mohamed
Updated over a week ago

App changes are not reflected in the physical devices

Written by Rana Mohamed
Updated over a week ago

I want my lights off during the day

Written by Rana Mohamed
Updated over a week ago

Restore device connectivity

Written by Rana Mohamed
Updated over a week ago

My devices need to be updated or OTA'd

Written by Rana Mohamed
Updated over a week ago

Unable to communicate with a new device

Written by Rana Mohamed
Updated over a week ago

Upside down switches

Written by Rana Mohamed
Updated over a week ago

My devices won't ping

Written by Rana Mohamed
Updated over a week ago

Poor wireless connection

Written by Rana Mohamed
Updated over a week ago

My AMBR needs a soft reboot

Written by Rana Mohamed
Updated over a week ago

Troubleshooting connectivity between AMBR and the Cloud

Written by Rana Mohamed
Updated over a week ago

HARD RESET and Network Time Reset

Written by Rana Mohamed
Updated over a week ago

Change AMBR's network config settings

Written by Rana Mohamed
Updated over a week ago

Reset your AMBR to DHCP, Static, or Factory Defaults

Written by Rana Mohamed
Updated over a week ago

How to Keyswap an AMBR

Written by Rana Mohamed
Updated over a week ago

My sensors are not detecting motion

Written by Rana Mohamed
Updated over a week ago

Restoring ALC and Smart Driver connectivity

Written by Rana Mohamed
Updated over a week ago

My lights with drivers are strobing!

Written by Rana Mohamed
Updated over a week ago

Smart Driver Troubleshooting Flow

Written by Rana Mohamed
Updated over a week ago

Sensor 2 Connection Issues

Written by Rana Mohamed
Updated over a week ago