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Troubleshooting
Troubleshooting
Resolve issues with the app, AMBR, and hardware
22 articles in this collection
Written by
Sebastien Gouin-Davis
Amatis App
My light is stuck on
Written by
Sebastien Gouin-Davis
Updated over a week ago
My light is stuck off
Written by
Sebastien Gouin-Davis
Updated over a week ago
My sensors do not timeout
Written by
Sebastien Gouin-Davis
Updated over a week ago
App changes are not reflected in the physical devices
Written by
Sebastien Gouin-Davis
Updated over a week ago
I want my lights off during the day
Written by
Sebastien Gouin-Davis
Updated over a week ago
Restore device connectivity
Written by
Sebastien Gouin-Davis
Updated over a week ago
My devices need to be updated or OTA'd
Written by
Sebastien Gouin-Davis
Updated over a week ago
Unable to communicate with a new device
Written by
Sebastien Gouin-Davis
Updated over a week ago
Upside down switches
Written by
Sebastien Gouin-Davis
Updated over a week ago
AMBR App
My devices won't ping
Written by
Sebastien Gouin-Davis
Updated over a week ago
Poor wireless connection
Written by
Sebastien Gouin-Davis
Updated over a week ago
My AMBR needs a soft reboot
Written by
Sebastien Gouin-Davis
Updated over a week ago
Troubleshooting connectivity between AMBR and the Cloud
Written by
Sebastien Gouin-Davis
Updated over a week ago
HARD RESET and Network Time Reset
Written by
Sebastien Gouin-Davis
Updated over a week ago
Change AMBR's network config settings
Written by
Sebastien Gouin-Davis
Updated over a week ago
Reset your AMBR to DHCP, Static, or Factory Defaults
Written by
Sebastien Gouin-Davis
Updated over a week ago
How to Keyswap an AMBR
Written by
Sebastien Gouin-Davis
Updated over a week ago
Hardware
My sensors are not detecting motion
Written by
Sebastien Gouin-Davis
Updated over a week ago
Restoring ALC and Smart Driver connectivity
Written by
Sebastien Gouin-Davis
Updated over a week ago
My lights with drivers are strobing!
Written by
Sebastien Gouin-Davis
Updated over a week ago
Smart Driver Troubleshooting Flow
Written by
Sebastien Gouin-Davis
Updated over a week ago
Sensor 2 Connection Issues
Written by
Sebastien Gouin-Davis
Updated over a week ago