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Troubleshooting

Troubleshooting

Resolve issues with the app, AMBR, and hardware

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22 articles in this collection
Written by Sebastien Gouin-Davis
Amatis App

My light is stuck on

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Written by Sebastien Gouin-Davis
Updated over a week ago

My light is stuck off

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Written by Sebastien Gouin-Davis
Updated over a week ago

My sensors do not timeout

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Written by Sebastien Gouin-Davis
Updated over a week ago

App changes are not reflected in the physical devices

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Written by Sebastien Gouin-Davis
Updated over a week ago

I want my lights off during the day

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Written by Sebastien Gouin-Davis
Updated over a week ago

Restore device connectivity

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Written by Sebastien Gouin-Davis
Updated over a week ago

My devices need to be updated or OTA'd

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Written by Sebastien Gouin-Davis
Updated over a week ago

Unable to communicate with a new device

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Written by Sebastien Gouin-Davis
Updated over a week ago

Upside down switches

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Written by Sebastien Gouin-Davis
Updated over a week ago
AMBR App

My devices won't ping

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Written by Sebastien Gouin-Davis
Updated over a week ago

Poor wireless connection

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Written by Sebastien Gouin-Davis
Updated over a week ago

My AMBR needs a soft reboot

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Written by Sebastien Gouin-Davis
Updated over a week ago

Troubleshooting connectivity between AMBR and the Cloud

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Written by Sebastien Gouin-Davis
Updated over a week ago

HARD RESET and Network Time Reset

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Written by Sebastien Gouin-Davis
Updated over a week ago

Change AMBR's network config settings

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Written by Sebastien Gouin-Davis
Updated over a week ago

Reset your AMBR to DHCP, Static, or Factory Defaults

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Written by Sebastien Gouin-Davis
Updated over a week ago

How to Keyswap an AMBR

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Written by Sebastien Gouin-Davis
Updated over a week ago
Hardware

My sensors are not detecting motion

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Written by Sebastien Gouin-Davis
Updated over a week ago

Restoring ALC and Smart Driver connectivity

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Written by Sebastien Gouin-Davis
Updated over a week ago

My lights with drivers are strobing!

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Written by Sebastien Gouin-Davis
Updated over a week ago

Smart Driver Troubleshooting Flow

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Written by Sebastien Gouin-Davis
Updated over a week ago

Sensor 2 Connection Issues

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Written by Sebastien Gouin-Davis
Updated over a week ago