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58 articles in this collection
Written by
Rana Mohamed
and
Jesus Ibarra
What is a data dictionary and how can I request it?
Written by
Rana Mohamed
Updated over a week ago
How to Commission your Site
commission, locations, devices, schedule, scenes, occupancy, saving your changes, testing your location
Written by
Rana Mohamed
Updated over a week ago
60LoWireless System
How Amatis Integrates with Somfy
Written by
Rana Mohamed
Updated over a week ago
Do Amatis devices work with all LED lamp types?
Written by
Rana Mohamed
Updated over a week ago
Is RSSI a good measure for network health?
Written by
Rana Mohamed
Updated over a week ago
What are the wireless transmit ranges for each device?
Written by
Rana Mohamed
Updated over a week ago
Does 6LoWireless interfere with my WiFi?
Written by
Rana Mohamed
Updated over a week ago
Would shutting off the circuit breaker affect my Amatis devices?
Written by
Rana Mohamed
Updated over a week ago
What are the wireless performance considerations?
Written by
Rana Mohamed
Updated over a week ago
Amatis App
Does rebuilding the mesh cause my lights to flicker?
Written by
Rana Mohamed
Updated over a week ago
How do I turn ON/OFF outputs from the terminal?
Written by
Rana Mohamed
Updated over a week ago
Do I sync my devices when I adjust dimmer trim?
Written by
Rana Mohamed
Updated over a week ago
What does Over the Air Update (OTA) mean?
Written by
Rana Mohamed
Updated over a week ago
When should I sync my devices?
Written by
Rana Mohamed
Updated over a week ago
What is a LinkID and where can I find it?
Written by
Rana Mohamed
Updated over a week ago
Can I use the Amatis App to dim lights in my space?
Written by
Rana Mohamed
Updated over a week ago
What does "No Keys for this device" mean?
Written by
Rana Mohamed
Updated over a week ago
Why don't my switches get added to my site like other devices?
Written by
Rana Mohamed
Updated over a week ago
What does it mean when the sync feature appears, but there are no devices in the tray?
Written by
Rana Mohamed
Updated over a week ago
What does the occupancy enabled feature do?
Written by
Rana Mohamed
Updated over a week ago
How to set baseline data
Written by
Rana Mohamed
Updated over a week ago
How can I tell if my devices are talking to the AMBR?
Written by
Rana Mohamed
Updated over a week ago
Why does my occupancy graph not work?
Written by
Rana Mohamed
Updated over a week ago
How to accurately read my graphs
Written by
Rana Mohamed
Updated over a week ago
Where can I find my Site ID?
Written by
Rana Mohamed
Updated over a week ago
How to Enable Tech Mode
Written by
Rana Mohamed
Updated over a week ago
All Support July 2020
Written by
Rana Mohamed
Updated over a week ago
Amatis Dashboard
How do I Change a User's Password?
J
Written by
Jesus Ibarra
Updated over a week ago
How to Add a New Site
Written by
Rana Mohamed
Updated over a week ago
How to Delete a User
Written by
Rana Mohamed
Updated over a week ago
How to Add a New User
Written by
Rana Mohamed
Updated over a week ago
How to Delete a Site
Written by
Rana Mohamed
Updated over a week ago
Amatis Border Router
How can I load routes logs?
Written by
Rana Mohamed
Updated over a week ago
Routing Internet from Laptop to AMBR
Written by
Rana Mohamed
Updated over a week ago
What are master routes?
Written by
Rana Mohamed
Updated over a week ago
Can AMBR integrate with a Building Management System (BMS)?
Written by
Rana Mohamed
Updated over a week ago
What are the functions of the buttons on my AMBR?
Written by
Rana Mohamed
Updated over a week ago
Does my AMBR have a system report?
Written by
Rana Mohamed
Updated over a week ago
What causes my devices to appear stale?
Written by
Rana Mohamed
Updated over a week ago
How many AMBRs do I need when designing a space?
Written by
Rana Mohamed
Updated over a week ago
What do the external lights mean on my AMBR?
Written by
Rana Mohamed
Updated over a week ago
Where should I mount my AMBR?
Written by
Rana Mohamed
Updated over a week ago
I can't log into an AMBR
Written by
Rana Mohamed
Updated over a week ago
Advanced Load Controller
What do the external lights mean on my Advanced Load Controller?
Written by
Rana Mohamed
Updated over a week ago
What is the difference between an Advanced Load Controller and a Smart Driver?
Written by
Rana Mohamed
Updated over a week ago
Where is a wiring diagram that I can reference?
Written by
Rana Mohamed
Updated over a week ago
Does the ALC dim lights without 0-10V dimming?
Written by
Rana Mohamed
Updated over a week ago
Smart Driver
What's a retrofit?
Written by
Rana Mohamed
Updated over a week ago
Where is a wiring diagram I can reference?
Written by
Rana Mohamed
Updated over a week ago
What do the external lights mean on my Smart Driver?
Written by
Rana Mohamed
Updated over a week ago
Switches
Average presses on a single set of batteries before it dies
Written by
Rana Mohamed
Updated over a week ago
Reasons a switches LED's are not flashing green
Written by
Rana Mohamed
Updated over a week ago
How can I replace a switch battery?
Written by
Rana Mohamed
Updated over a week ago
Can switches firmware be updated on-site?
Written by
Rana Mohamed
Updated over a week ago
Sensors
How can I avoid unwanted motion detection?
Written by
Rana Mohamed
Updated over a week ago
What is a High Bay Sensor?
Written by
Rana Mohamed
Updated over a week ago
What are the detection regions of Amatis sensors?
Written by
Rana Mohamed
Updated over a week ago
Does the newest firmware incorporate a temperature offset from internal heating?
Written by
Rana Mohamed
Updated over a week ago