Amatis Controls

What is a data dictionary and how can I request it?

commission, locations, devices, schedule, scenes, occupancy, saving your changes, testing your location

How to Commission your Site

Sebastien Gouin-Davis

Jesus Ibarra

FAQs

How Amatis Integrates with Somfy

Do Amatis devices work with all LED lamp types?

Is RSSI a good measure for network health?

What are the wireless transmit ranges for each device?

Does 6LoWireless interfere with my WiFi?

Would shutting off the circuit breaker affect my Amatis devices?

What are the wireless performance considerations?

60LoWireless System

Does rebuilding the mesh cause my lights to flicker?

How do I turn ON/OFF outputs from the terminal?

Do I sync my devices when I adjust dimmer trim?

What does Over the Air Update (OTA) mean?

When should I sync my devices?

What is a LinkID and where can I find it?

Can I use the Amatis App to dim lights in my space?

What does "No Keys for this device" mean?

Why don't my switches get added to my site like other devices?

What does it mean when the sync feature appears, but there are no devices in the tray?

What does the occupancy enabled feature do?

How to set baseline data

How can I tell if my devices are talking to the AMBR?

Why does my occupancy graph not work?

How to accurately read my graphs

Where can I find my Site ID?

How to Enable Tech Mode

All Support July 2020

Amatis App

How do I Change a User's Password?

How to Add a New Site

How to Delete a User

How to Add a New User

How to Delete a Site

Amatis Dashboard

How can I load routes logs?

Routing Internet from Laptop to AMBR

What are master routes?

Can AMBR integrate with a Building Management System (BMS)?

What are the functions of the buttons on my AMBR?

Does my AMBR have a system report?

What causes my devices to appear stale?

How many AMBRs do I need when designing a space?

What do the external lights mean on my AMBR?

Where should I mount my AMBR?

I can't log into an AMBR

Amatis Border Router

What do the external lights mean on my Advanced Load Controller?

What is the difference between an Advanced Load Controller and a Smart Driver?

Where is a wiring diagram that I can reference?

Does the ALC dim lights without 0-10V dimming?

Advanced Load Controller

What's a retrofit?

Where is a wiring diagram I can reference?

What do the external lights mean on my Smart Driver?

Smart Driver

Average presses on a single set of batteries before it dies

Reasons a switches LED's are not flashing green

How can I replace a switch battery?

Can switches firmware be updated on-site?

Switches

How can I avoid unwanted motion detection?

What is a High Bay Sensor?

What are the detection regions of Amatis sensors?

Does the newest firmware incorporate a temperature offset from internal heating?

FAQs

What is a data dictionary and how can I request it?

How to Commission your Site

60LoWireless System

Amatis App

Amatis Dashboard

Amatis Border Router

Advanced Load Controller

Smart Driver

Switches

Sensors