FAQs

Ask us anything!

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58 articles in this collection
Written by Sebastien Gouin-Davis and Jesus Ibarra
Amatis App

Does rebuilding the mesh cause my lights to flicker?

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Written by Sebastien Gouin-Davis
Updated over a week ago

How do I turn ON/OFF outputs from the terminal?

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Written by Sebastien Gouin-Davis
Updated over a week ago

Do I sync my devices when I adjust dimmer trim?

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Written by Sebastien Gouin-Davis
Updated over a week ago

What does Over the Air Update (OTA) mean?

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Written by Sebastien Gouin-Davis
Updated over a week ago

When should I sync my devices?

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Written by Sebastien Gouin-Davis
Updated over a week ago

What is a LinkID and where can I find it?

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Written by Sebastien Gouin-Davis
Updated over a week ago

Can I use the Amatis App to dim lights in my space?

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Written by Sebastien Gouin-Davis
Updated over a week ago

What does "No Keys for this device" mean?

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Written by Sebastien Gouin-Davis
Updated over a week ago

Why don't my switches get added to my site like other devices?

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Written by Sebastien Gouin-Davis
Updated over a week ago

What does it mean when the sync feature appears, but there are no devices in the tray?

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Written by Sebastien Gouin-Davis
Updated over a week ago

What does the occupancy enabled feature do?

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Written by Sebastien Gouin-Davis
Updated over a week ago

How to set baseline data

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Written by Sebastien Gouin-Davis
Updated over a week ago

How can I tell if my devices are talking to the AMBR?

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Written by Sebastien Gouin-Davis
Updated over a week ago

Why does my occupancy graph not work?

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Written by Sebastien Gouin-Davis
Updated over a week ago

How to accurately read my graphs

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Written by Sebastien Gouin-Davis
Updated over a week ago

Where can I find my Site ID?

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Written by Sebastien Gouin-Davis
Updated over a week ago

How to Enable Tech Mode

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Written by Sebastien Gouin-Davis
Updated over a week ago

All Support July 2020

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Written by Sebastien Gouin-Davis
Updated over a week ago