Warning icon

Issue

A device in your Amatis network is pingable from the Amatis Border Router (AMBR) app but shows a warning icon.

The ping icon:

Screenshot_from_2019-07-08_15-54-23.png

Troubleshooting

Try a soft reboot of the Amatis Border Router (AMBR):

1. Log into the Amatis app 

 

2. Select the AMBR icon in the left navigation

Screenshot__165_.png

 

3. Log into the AMBR 

  • Username: admin
  • Password: lmbrpass

 

4. In the AMBR app, navigate to the main dropdown menu to "Restart Routing Apps".

Screenshot_from_2019-07-08_15-49-05.png

 

5. Refresh the AMBR app

 

If you need further support, send a general inquiry or submit a ticket. 

Have more questions? Submit a request

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