Issue
My switch was physically wired upside down! Do I need to re-wire it?
Troubleshooting
NOPE!
You can resolve the issue by flipping the triggers and actions to match the upside-down switch:
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Log into your Amatis app
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In the left-hand navigation menu, select "Scenes"
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Select the switch from the list of devices that is upside down “On (LinkID)"
- In the pop-up screen you will see “Triggers” and “Actions” > select edit
- Under Actions > edit both Var_1’s from 100001 to 000001 > select save
- This will change the level to “Set level 0%, 1s fade & enable DLH”
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Return to the left-hand navigation menu and select the switch “Off (LinkID)”
- In the pop-up screen you will see “Triggers” and “Actions” > select edit
- Under Actions > edit both Var_1’s from 0 to 100001 > select save
- This will change the level to “Set level 100%, 1s fade & ignore DLH”
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Return to the left-hand bar and select “Raise Lights (LinkID)”
- In the pop-up screen > select edit
- Under Actions > edit both Var_1’s from 100002 to 02 > select save
- This will change the level to “Set level 0%, 2s fade & ignore DLH”
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Return to the left-hand navigation menu and select “Lower Lights (LinkID)”
- In the pop-up screen > select edit
- Under Actions > edit both Var_1’s from 9002 to 100002 > select save
- This will change the level to “Set level 100%, 2s fade & ignore DLH”
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Return to step 5
- Change both Var_1’s from 02 to 9002 > select "Save"
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In the left-hand navigation menu, select "Sync"
If you need further support, submit a ticket or send us a general inquiry.
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