HARD RESET and Network Time Reset

Issue

My AMBR is not accessible based on errors in the cloud and the LED is ONLY solid red or solid red and flashing green for 5 or more minutes. 

 

AMBR_Backside-01.png

 

Troubleshooting

You can try a hard reset on the AMBR:

1. Ensure that you tried all of the troubleshooting steps within the AMBR manual before attempting a hard reset.

2. Unplug the AMBR

3. Locate Button A, on the back of the device, and remove the sticker (if present) to the left of Button B

4. While the AMBR is unplugged hold button A down for 10 second

5. Plug the AMBR back in and use normally

 

If you need further support, submit a ticket or send us a general inquiry. 

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