HARD RESET and Network Time Reset

Issue

My AMBR is not accessible based on errors in the cloud and the LED is ONLY solid red.

Troubleshooting

You can try a hard reset on the AMBR:

1. Ensure that you tried all of the troubleshooting steps within the AMBR manual before attempting a hard reset.

2. Unplug the AMBR

3. Locate Button A, on the back of the device, and remove the sticker (if present) to the left of Button B

AMBR_Backside-01.png

4. While the AMBR is unplugged hold button A down for 10 second

5. Plug the AMBR back in and use normally

 

If you need further support, submit a ticket or send us a general inquiry. 

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