My Amatis devices do not work about half the time.
You are experiencing a network problem. Follow these steps to resolve the issue:
Check AMBR's placement: Make sure that it is not in a metal box and is in a central location away from other objects.
Enjoy some coffee, give your network some time!
Physically install any other Amatis device to increase the density of your mesh network.
If you run through these steps twice and you are still stuck, submit a ticket below.