Pinging your devices


While configuring my mesh network, my devices would not ping. 


If pinging your devices is unsuccessful, follow these steps:

1. Log into your Amatis Border Router (AMBR)


2. Select the hamburger icon > Select "Maintenance" and proceed from top to bottom:



3. Rebuild Mesh Network: This feature optimizes the routing of your network, reducing the number of hops from device to device


4. Restart End Devices: This feature reboots all connected devices in your network


5. Restart Routing Apps: This feature restarts all programs in the AMBR


6. Restart Router: This feature reboots your AMBR


If you need further support, submit a ticket or send us a general inquiry.

Have more questions? Submit a request


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