Pinging your devices

Issue

While configuring my mesh network, my devices would not ping. 

Troubleshooting

If pinging your devices is unsuccessful, follow these steps:

1. Log into your Amatis Border Router (AMBR)

 

2. Select the hamburger icon > Select "Maintenance" and proceed from top to bottom:

Screenshot__181_.png

 

3. Rebuild Mesh Network: This feature optimizes the routing of your network, reducing the number of hops from device to device

 

4. Restart End Devices: This feature reboots all connected devices in your network

 

5. Restart Routing Apps: This feature restarts all programs in the AMBR

 

6. Restart Router: This feature reboots your AMBR

 

If you need further support, submit a ticket or send us a general inquiry.

Have more questions? Submit a request

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