My AMBR needs a soft reboot


My devices are not communicating with the AMBR, and I already tried pinging them, but they are still not communicating.


Complete a soft reboot that would restart all mesh-related software in the device. 


1. Log into the AMBR app 


2. Select the hamburger menu 



3. Select "Maintenance" > Select "Restart Routing Apps"

  • Restarting Routing apps is a soft reboot that clears the local cache of device information and data, as well as wipes the 6lowireless routes (the wireless mesh).



4. Wait a moment while the page loads, if it doesn't then refresh.

  • refreshing will help


If you need further support, submit a ticket or send us a general inquiry. 

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