What causes my devices to appear stale? Your devices will appear stale when: the device is on the wrong profile the device is unplugged the AMBR is struggling to talk to the cloud the device is struggling talking to AMBR You can determine the difference between the last two by asking “is it just one device struggling?” Rana Mohamed February 18, 2020 17:11 Follow Have more questions? Submit a request 0 Comments Please sign in to leave a comment.
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