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Alison Accavitti

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  • Configure a mesh network

    What is a mesh network? There are three elements that define your mesh network: Channel ID: specific radio wavelength within the 2.4GHz frequency band PAN ID: personal area network, a digital sign...

  • Logging into your Amatis Border Router

    The AMBR app is integrated into the Amatis app to enhance user experience. Keep in mind, the AMBR tab is only accessible to company and super users.   Follow these steps to log in: 1. Log into your...

  • BACnet/IP integration

    AMBR can integrate with building management systems using a BACnet/IP connection over ethernet/RJ45 to each AMBR on-site. Note: The Amatis team is eager to help you through this advanced process. C...

  • Switch control

    Enable switch control to control your space. Switch control allows you to work with Amatis physical switches and also enables cloud control of your lights from the Amatis App. You don't need to hav...

  • Occupancy chart

    The Occupancy Chart is enabled in the Amatis App when a sensor is added to a location, and the location is configured. Occupancy settings do not need to be enabled for this chart to appear - you on...

  • Getting started with the Amatis App

    The Amatis app allows you to easily interact with newly controlled devices, create virtual zones, and guides through the commissioning process. Commissioning a mesh network begins after installing ...

  • Network firewall requirements

    Provide these instructions to your site's IT personnel to ensure AMBR is able to establish an Internet connection. Priority  Target Port Protocol  Service Direction Reason  5 mqtt.amatiscont...

  • Unable to communicate with a new device

    Issue I am unable to communicate with a new device on my site from my Amatis phone app or app.amatiscontrols.com. Troubleshooting Using the Amatis Border Router (AMBR) App, try confirming your devi...

  • Occupancy settings

    Motion is detected with Amatis sensors. The Amatis App has two modes for occupancy - Normal Hours and After Hours - both of which are configurable in the Location Settings drawer. Within each mode,...

  • New devices are not displaying in the app

    Issue I am unable to find a newly plugged-in device from my Amatis phone app or app.amatiscontrols.com. Troubleshooting 1. Log into the Amatis App Select the AMBR feature in the left navigation to...