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Rana Mohamed

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Latest activity by Rana Mohamed
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    Rana Mohamed created an article,

    App Releases

    Version 4.34 Release date: 5/6/2020 New Features: *Terminal: The set command became more human friendly, and now allows you to optionally pass the name of a parameter instead of the index (ex...

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    Rana Mohamed created an article,

    Energy Dashboard Releases

    Version 3.2  Release Date: 04/08/2020 New Features: You can now add as many “admin-level users” per site as you want. Previously we only supported one admin per site.  Company users now have the ...

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    Rana Mohamed created an article,

    I can't log into an AMBR

    Issue I attempted to log into an AMBR, but I received this error message.    Troubleshooting This error means that an update to a newer firmware did not complete. Either update the AMBR again to t...

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    Rana Mohamed created an article,

    Why don't my switches get added to my site like other devices?

    Answer:    Battery switches on 5.x code only transmit data and do not route back to AMBR. This means that you have to manually add the switch to the site by scanning the device into the app.   Howe...

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    Rana Mohamed created an article,

    Complete Quick Start Installation Guide

    The installation guide includes wiring diagrams, support resources, and tips from the field for all Nextek and Amatis devices to assist installers. Print as many as needed to ensure that installati...

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    Rana Mohamed created an article,

    Legacy Product: Power Server Module

    Nextek’s Power Server Module converts 120, 208, 240, 277 VAC, or 380 VDC power to 24 VDC through 16 individual Class 2 outputs. The Power Server Module has a wireless remote control and monitoring ...

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    Rana Mohamed created an article,

    Emerge Alliance FAQs

    What is Emerge Alliance? The Emerge Alliance is an open, membership-based, not-for-profit industry association formed in 2008 to create and promote the adoption of new standards for Direct Current ...

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    Rana Mohamed created an article,

    Return on Investment (ROI)

    Do Nextek Microgrid systems qualify for rebates or credits? Yes. There are many forms of tax credits, rebates, and other financial incentives in the marketplace to support the purchase and implemen...

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    Rana Mohamed created an article,

    Compatibility FAQs

    Can PSM Units be connected to 120 VAC power? It is recommended that PSM units be connected to at least 208 VAC power. See the PSM product page for exact specifications. Does Nextek's system require...

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    Rana Mohamed created an article,

    Service FAQs

    What happens if the power supply module (PSM) loses power?  If you lose power to a PSM, all of the electrical devices connected to the PSM will also lose power. When power is restored to that PSM, ...