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Rana Mohamed

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Latest activity by Rana Mohamed
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    Rana Mohamed created an article,

    Nextek Patents

    Attached you will find a list of all the Nextek patents. 

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    Rana Mohamed created an article,

    How Amatis Integrates with Somfy

    Background Amatis/Nextek recently partnered with Parata Solutions to support a study conducted by the Illinois Institute of Technology on the energy efficiency of "Smart Shades". The study consider...

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    Rana Mohamed created an article,

    How can I avoid unwanted motion detection?

    To help avoid unwanted motion detection, each Amatis sensor is sold with a set of blinders that can be used to restrict the sensing region of the occupancy sensor. Below is more information on thos...

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    Rana Mohamed created an article,

    Does the ALC dim lights without 0-10V dimming?

    Answer:  NO! The ALC needs to be plugged into a 0-10v dimmer for you to be able to adjust high end and low end trim. If it is not, the device is simply a relay that turns the lights on/off.

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    Rana Mohamed created an article,

    My PHD failed to sync

    Issue  My PHD won't sync and I keep seeing an error that says "something went wrong".   Troubleshooting Get Keys!  

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    Rana Mohamed created an article,

    My lights with drivers are strobing!

    Issue I recently installed my Smart Drivers and the fixtures started to strobe.    Troubleshooting  1. Log into the Amatis App    2. Select the location that these lights are strobing in   3. Open ...

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    Rana Mohamed created an article,

    What does the occupancy enabled feature do?

    Occupancy Enable Setting The Occupancy Enable setting in the individual device settings is used to enable or disable the device from reacting to motion detected from within the same location device...

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    Rana Mohamed created an article,

    App Releases

    Version 4.34.1  Release date: 7/16/2020 New Features: Calling all Company Users: MFA is now mandatory!  Check out our new animated splash screen 💃 Bug Fixes: No more data overload 🙌! Now when...

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    Rana Mohamed created an article,

    Energy Dashboard Releases

    Version 3.2  Release Date: 04/08/2020 New Features: You can now add as many “admin-level users” per site as you want. Previously we only supported one admin per site.  Company users now have the ...

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    Rana Mohamed created an article,

    I can't log into an AMBR

    Issue I attempted to log into an AMBR, but I received this error message.    Troubleshooting This error means that an update to a newer firmware did not complete. Please submit a ticket below and ...